FAQ

Frequently Asked Questions By Our Customers:

1. Q: Will I receive a confirmation email after I place my order ?

A: Yeah, of course ! We will send you a new order confirmation email after you place a new order.

2. Q: How can I track my order for shipping information ?

A: We will send you a shipping notification email containing your order tracking number and carrier(USPS default) as soon as we ship your order.

3. Q: How long does it take from placing orders to receiving packages ?

A: Orders processing time is 2~3 working days; Orders shipping time is 5~8 days(shipping by USPS) for most areas in United States. If you are in a hurry, DHL will be the best shipping method for you. (2~3 days)

4. Q: How do you seller ensure the safety of my money ?

A: All transactions are checked out through PAYPAL. You will get a full refund if you didn't receive your orders.

5. Q: How can I contact the customers service center ?

A: You can send emails to us: Info@fandomsky.com

Let us help you :

Send us emails & tell us what you want in our store ! Sent to info@fandomsky.com